Introduction

PicklePoint ("we", "us", "our", or "Company") operates the PicklePoint application. This Privacy Policy explains our policies regarding the collection, use, and disclosure of personal information we receive from users of our service.

We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This policy applies to all users in New Zealand and Australia.

1. Information We Collect

We collect information you provide directly to us, such as:

Account information (name, email, password)
Profile information (player rating, skill level)
Tournament participation data
Scores, match results, and statistics
Communication preferences
Payment and billing information

We automatically collect certain information about your device and how you interact with our service, including:

Log data (IP address, browser type, pages visited)
Device information (hardware model, operating system)
Usage analytics and performance metrics

2. How We Use Your Information

We use the information we collect for:

Operating and improving the PicklePoint platform
Managing your account and providing our services
Sending transactional emails and notifications
Communicating updates and important information
Analytics and understanding user behavior
Responding to support requests
Complying with legal obligations

3. Data Storage and Security

Your personal information is stored on secure servers located in New Zealand and Australia. We implement industry-standard security measures including:

Encryption of data in transit (SSL/TLS)
Secure authentication and authorization
Regular security audits and assessments
Access controls and data minimization

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your data.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

With service providers who assist in operating our platform
When required by law or legal process
To protect our rights, privacy, safety, or property
Public tournament data (scores, rankings) as appropriate

Tournament officials and other participants may see limited information about you relevant to tournament participation.

5. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Data portability in machine-readable format

To exercise these rights, contact us at contact@picklepointhq.com

6. Cookies and Tracking

PicklePoint uses cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Some functionality may be limited if you disable cookies.

7. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or by posting the updated policy on our website. Your continued use of PicklePoint indicates acceptance of the updated Privacy Policy.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: contact@picklepointhq.com